The Secret Cause of Flame Wars
“Don’t work too hard,” wrote a colleague in an e-mail today. Was she sincere or sarcastic? I think I know (sarcastic), but I’m probably wrong. According to recent research published in the Journal of...
View ArticleOnline Negativity and How to Deal With It
It seems that on many of the networks and lists on which I participate, there’s been an issue with “negativity” lately. Many have had members leave because of the negativity that they perceive. You...
View ArticleFree Speech and Censorship in Online Communities
Every so often in the business-oriented online communities in which I participate, the issue of free speech and censorship comes up, usually from someone (or several someones) who is testing or pushing...
View ArticleFree Speech and Censorship in Online Communities
Earlier this year, I blogged about some of the ongoing debates I’ve seen regarding online communities and free speech. Some users seem to think that the right of free speech applies everywhere, when in...
View ArticleEmail Etiquette and Productivity
For all the popularity of blogging, social networking, Twitter, etc., email is still the killer app (or at least the workhorse app) for building and maintaining relationships virtually. And yet, so...
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Thinking Systemically About the Impending Death of Twitter Auto-DMs
Well, I made it official today. I threw in the towel and turned off my auto-welcome DMs (direct messages) I had set up using TweetLater. I’ve had a lot to say on the subject of auto-DMs, and I’ll sum...
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Writing Great LinkedIn Invitations
Great LinkedIn invitations? Are they really that big a deal? Sure, canned messages are lame, but inviting someone to connect via LinkedIn (or any other social networking site) is just a simple matter...
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The Art of the Email Introduction
Guest post by Auren Hoffman The Art of the Email Introduction How to introduce two people so that they both benefit Email introductions are a poorly-understand art and are often done too hastily...
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The Problem with Being Slightly Famous
One of the things that happens when you become slightly famous is that a whole lot of people want a little piece of your time. Sure, it may only be ten minutes, or even two, but multiply that by...
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Twitter Automation #FAIL
Some people have this crazy idea that automating content to their Twitter profile will be effective. Besides the fact that, for any real business trying to reach real people, it doesn’t work, you also...
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